The Future of Call Routing is Visual.
Build, test, and deploy sophisticated call logic with our intuitive drag-and-drop Flow Builder. No code, no complexity - just powerful results.
Unleash Your Creativity
Our Flow Builder is packed with features designed for power and simplicity.
AI-Powered Generation
Simply describe the call flow you need in plain English, and our AI wizard will build a starting template for you in seconds.
Drag & Drop Simplicity
Visually construct your call logic. Drag nodes onto the canvas and connect them to create paths for every scenario.
Rich Node Library
From playing audio and routing by time-of-day to sending SMS alerts and making HTTP requests, our library has you covered.
Built-in Simulation
Test your entire flow with different scenarios before going live. Simulate calls to ensure every path works exactly as intended.
Powerful Integrations
Use HTTP Request nodes to connect CallPlatform to your own CRM, helpdesk, or internal systems for truly automated workflows.
Total Customization
Configure every detail, from ring times and call strategies to custom SIP headers, giving you complete control over your call handling.
A Closer Look at the Builder
From AI prompts to granular settings, every detail is designed for power and clarity.
Describe Your Flow, We'll Build It
Start with a simple sentence. Our AI wizard interprets your needs and constructs a functional flow diagram, giving you a powerful head start on complex configurations.
- From plain English to a working flow.
- Saves time on common, repetitive setups.
- The perfect starting point for customization.
Simulate Before You Deploy
Our built-in simulation engine lets you run test calls through your flow without affecting live services. Visualize the call path, test your logic, and catch errors before your customers do.
- Visualize the exact path a call will take.
- Debug complex logic for time-of-day or IVR menus.
- Export simulation results as an image for reports.
Control Every Detail
Click any node on the canvas to open the Properties Panel. Here, you can fine-tune every parameter, from selecting audio files and setting agent ring times to configuring API endpoints.
- Context-aware panel shows only relevant options.
- Instantly add new audio files or TTS prompts.
- Real-time validation highlights any configuration errors.
Ready to Build Smarter?
Experience the power and flexibility of the CallPlatform Flow Builder for yourself.
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