Carrier-grade voice infrastructure meets autonomous AI. Build reliable call flows, deploy intelligent agents, and scale your channel business with our 100% white-label, multi-tenant platform.
Stop reselling basic SIP trunks. Provide your clients with a next-generation AI and routing engine, fully branded as your own proprietary software.
Your logo, your domain, your brand. Give your customers a portal that looks entirely built by your in-house team.
Bring your own carrier. Keep your existing call termination margins while layering our AI and routing engine on top.
Manage thousands of sub-accounts from a single master dashboard. Instantly clone AI agents and call flows across clients.
Backed by active-active datacenters, IP-based ACLs, and live SIP PCAP traces for enterprise-tier reliability.
A unified platform combining carrier-grade routing with next-generation AI automation.
Design robust telecom pathways. Drag and drop parallel ringing, failover conditions, time-of-day logic, and SIP header manipulation without writing code.
Monitor conversation word clouds, listen to full waveform playbacks, and track turn-by-turn latency (ASR, LLM, TTS) natively.
Transcripts are automatically graded against custom evaluation criteria. Instantly flag calls for escalation, vulnerability, or customer frustration.
Deep integration capabilities. Trigger HTTP requests mid-call to lookup caller data in Salesforce, or push comprehensive Call Detail Records (CDRs) and transcripts the millisecond a call ends.
Deploy autonomous agents that go beyond basic IVR. Powered by ultra-low latency models, they understand context, handle interruptions gracefully, and execute internal systems via secure API integrations mid-conversation.
Strict adherence to conversational boundaries. Agents only access permitted data and confidently hand off to human queues when confidence thresholds are unmet.
Optimised voice activity detection (VAD) and speculative execution ensures native-feeling response times without awkward delays.
Ground agents in your company's reality. Upload files, or simply enter a URL and let our built-in web scraper spider and index your entire website in minutes.
AI is only as good as the network it runs on. CallPlatform provides the rock-solid PBX and SIP features IT Directors demand.
Configure complex holiday schedules and timezone-aware business hours routing.
Manage high volume with custom hold music, position announcements, and SLA alerts.
Block nuisance callers globally. Allow-list trusted numbers and restrict SIP traffic by IP.
Automatically divert to backups or mobile endpoints if your primary PBX loses connection.
White-label the entire platform. Provide your clients with next-gen AI and SIP trunks under your own brand.
Deflect Tier 1 queries. Use AI to authenticate callers and collect details before transferring to human agents.
Automate patient appointment scheduling and reminders securely, with full compliance and call recording.
Handle room reservations, late check-in queries, and FAQ responses autonomously 24/7.
Process secure payments via DTMF, handle account balance lookups, and ensure strict audit logs.
Never miss a lead. Capture caller details automatically when your team is out in the field.
Push call logs, trigger agent actions, and route dynamically based on live data from the tools your teams already use.
Stop compromising between modern AI capabilities and reliable telecom infrastructure. Get both.