Start with useful context.
Map lead fields into the conversation. Add a live lookup for the latest record, job status or available options.
An agent that knows why it’s calling. Business systems it can act on. A next step that’s taken care of.
Renewals. Appointments. Job follow-ups. Your own workflow.
Bring your lead list and map the details the agent needs. Set the pace and decide what happens next.
Map lead fields into the conversation. Add a live lookup for the latest record, job status or available options.
Choose calling windows, concurrent calls and retry rules. Respect account-wide opt-outs and pause when you need to.
Book an agreed slot, record a next step or follow up through a configured email or webhook.
Give AI agents and inbound call flows useful things to do. Read live information. Complete an agreed action. Use the result in the next step.
CRM records and tasks. Calendar availability and bookings. Job scheduling. Taxi booking and status. Team alerts. Or an action built around your own API.
Start with a reviewed template or configure a compatible HTTPS API. Reuse the connection across agents and inbound flows.
Let’s connect itTurn analysed calls into useful feedback. Find the conversations worth reviewing and make the next version better.
Call Intelligence is an optional enabled service. Your team reviews and publishes changes.
Search transcripts. Track phrases, topics and objections across analysed calls.
Review calls against your own QA checklist, with evidence and promised next steps.
Use coaching suggestions to refine the instructions and call journey. You decide what goes live.
Yes. Connector Studio can give it approved actions in your CRM, calendar, job system or a compatible custom HTTPS API. We configure the connection, the information it can use and the actions it may take.
You set the agent’s purpose, knowledge and boundaries. It can use lead context, ask questions, check live information and complete configured actions during the conversation.
Yes. Outbound AI and connected workflows can be part of your dedicated CallPlatform estate. Your own platform gives you the customer accounts, branding, commercial controls and API to build your offer around them.
Talk to us about your call volumes and workflow. We’ll set out the agent package, calling, integrations and any optional analysis before you start.
Show us the systems and the job you want the call to do.