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Integrations

Your apps.
On every call.

Connect AI Voice Agents and call flows to the CRM, calendar, helpdesk and workflows you already use. Recognise callers, book appointments and update records while the call is live.

See how it worksBrowse every app
Choose an illustrative call
Illustrative calls for fictional businesses. In each, the AI agent uses connected apps during the call, for example recognising the caller in HubSpot, booking in Google Calendar and telling the team in Slack.
Connector Studio

Connect once.
Every call does the rest.

Sign in to an app, choose what each agent may do, and it becomes part of every conversation. Each card works: try it.

PipedriveCRM
  • Find the caller
  • Check open deals
  • Log the callAsks the caller first

Connect in one click

Sign in with the app and choose what agents may look up or change. Changes start switched off, and agents check with the caller first.

07700 900123Sam TaylorIncoming callCustomer · 2 open deals

Know who’s calling

The agent finds the caller in your CRM and greets them by name.

Sat10:30Free
Viewing booked

Book while they’re on the line

Live availability from Google, Microsoft 365 or Calendly, booked once the caller agrees.

# lettings
Call Platform now

New viewing booked: Sam Taylor, Sat 10:30.

Tell the team

Call alerts and summaries posted to Slack or Microsoft Teams, where people already look.

Quote follow-up

Gets the call summary, emails the quote and sets a reminder.

Runs after every sales call

Hand off to your workflows

Send call details to n8n, Zapier or Make, or ask a workflow a question mid-call.

Every app

Pick your apps.
Choose what they do.

The same connections work for inbound and outbound agents and your call flows. Pick an app to see it on a call.

  1. HubSpot CRM

    Looks up
    Contacts
    Deals
    Tasks
    Companies
    Changes
    Call logs
    Notes
    Tasks
    Contacts

    Changes start switched off, and the agent checks with the caller first.

    Calling Northline Lettings

    “Hi, it’s Sam. Any news on my renewal?”

    1. Caller recognisedSam Taylor
    2. Follow-up task addedFri 10:00

  2. Pipedrive CRM

    Looks up
    People
    Open deals
    Changes
    Call logs
    Notes
    People
    Leads

    Changes start switched off, and the agent checks with the caller first.

    Calling Northline Sales

    “I’d like a quote for three sites.”

    1. Caller foundJordan Lee
    2. New lead addedQuote, 3 sites

  3. Zoho CRM CRM

    Looks up
    Contacts
    Leads
    Changes
    Leads
    Notes

    Works with every Zoho data centre. Changes start switched off.

    Calling Aster Dental

    “I sent an enquiry about whitening.”

    1. Lead foundElla Morgan
    2. Note addedWants a consultation

  4. Google Calendar Calendars

    Looks up
    Availability
    Appointments
    Changes
    Book
    Move
    Cancel

    Books only on the calendars you approve, once the caller agrees.

    Calling Northline Lettings

    “Can I see the two-bed on Thursday evening?”

    1. Thursday checked2 times free
    2. Viewing bookedThu 18:00

  5. Microsoft 365 Calendar Calendars

    Looks up
    Availability
    Appointments
    Changes
    Book
    Move
    Cancel

    Invitations and online meetings are optional.

    Calling Aster Dental

    “I need to change Friday’s hygiene visit.”

    1. Appointment foundFri 11:00
    2. Appointment movedMon 9:15

  6. Calendly Bookings

    Looks up
    Event types
    Free times
    Changes
    Book meetings

    Books directly on a paid Calendly plan. Otherwise the agent texts a booking link.

    Calling Forge Engineering

    “Can someone survey our site next week?”

    1. Free times foundTue, Wed, Thu
    2. Booking link sentBy text

  7. Jira Issues

    Looks up
    Caller’s issues
    Issue status
    Changes
    New issues
    Comments

    For Jira Cloud. Changes start switched off, and the agent checks with the caller first.

    Calling Forge Engineering

    “The pump on unit 4 has failed again.”

    1. Caller’s issues found1 open
    2. Issue raisedFORGE-212

  8. Freshdesk Helpdesk

    Looks up
    Contacts
    Open tickets
    Ticket status
    Changes
    New tickets
    Private notes

    Changes start switched off, and the agent checks with the caller first.

    Calling Forge Engineering

    “Any update on ticket 4821?”

    1. Ticket foundIn progress
    2. Private note addedCaller chasing

  9. Xero Accounts

    Looks up
    Contacts
    Outstanding invoices
    Invoice status

    Read only: nothing in Xero is changed.

    Calling Aster Dental

    “My account is AST-0193. Do I owe anything?”

    1. Account foundAST-0193
    2. Balance checkedNothing to pay

  10. Slack Team alerts

    Posts
    Incoming call alerts
    Call outcomes

    Posts to the channel you choose.

    Calling Northline Lettings

    “There’s water coming through my ceiling.”

    1. Incoming call alert#maintenance
    2. Call outcome postedLeak reported, Flat 3

  11. Microsoft Teams Team alerts

    Posts
    Incoming call alerts
    Call outcomes

    Posts cards to a channel or chat through a Teams Workflow.

    Calling Aster Dental

    “I’m running ten minutes late.”

    1. Incoming call alertReception
    2. Call outcome postedRunning 10 min late

  12. n8n Automation

    Asks
    Your workflow
    Sends
    Call details

    The agent can use the workflow’s reply while the caller waits.

    Calling Northline Sales

    “Has my signed contract come through?”

    1. Workflow askedContract received
    2. Call details sentOnboarding

  13. Zapier Automation

    Sends
    Call details
    Callback requests
    Call summaries

    Needs a paid Zapier plan. A Zap can’t reply during the call.

    Calling Forge Engineering

    “Can someone call me back after four?”

    1. Callback request sentTo your Zap
    2. Call summary sentWhen the call ends

  14. Make Automation

    Asks
    Your scenario
    Sends
    Call details

    The agent can use the scenario’s response while the caller waits.

    Calling Aster Dental

    “Am I due a hygiene appointment?”

    1. Scenario askedDue in November
    2. Call details sentReminder scenario

  15. Autocab Ghost Taxi dispatch

    Looks up
    Bookings
    Status
    ETA
    Tracking
    Changes
    New bookings
    Cancellations

    Only the actions you choose are switched on.

    Calling Halo Cars

    “Can I get a car to the station at six?”

    1. Pickup matched12 Mill Lane
    2. Taxi booked18:00 to the station

  16. Call Platform Maps Locations

    Looks up
    Addresses
    Journeys
    Your areas

    Included with Call Platform. Area checks use the areas you save.

    Calling Forge Engineering

    “Do you cover Didsbury?”

    1. Area checkedInside South Manchester
    2. Journey worked out18 minutes away

  17. Your own API Developer

    Looks up
    Customers
    Jobs
    Bookings
    Changes
    Only the actions you define

    Describe your HTTPS API in JSON and choose what agents may do, set up with you.

    Calling Forge Engineering

    “Can you check job 4471?”

    1. Job foundEngineer due Tue
    2. Callback notedOn job 4471
Show integrations by category

  • HubSpot

    CRM

    Recognise callers, check their deals and tasks, and log calls, notes and follow-up tasks.

  • Pipedrive

    CRM

    Recognise callers, check open deals, and log calls, notes or new leads once the caller confirms.

  • Zoho CRM

    CRM

    Find contacts and leads from the caller’s number, then add notes or new leads. Works with every Zoho data centre.

  • Google Calendar

    Calendars · Google Workspace

    Check availability, then book, find or change appointments on the calendars you approve.

  • Microsoft 365 Calendar

    Calendars

    Check availability, then book, find or change appointments, with invitations and online meetings.

  • Calendly

    Bookings

    Offer your event types, find the next free times and text a booking link, or book directly on a paid plan.

  • Jira

    Helpdesk & issues

    Find the caller’s issues, read their status, and raise issues or add comments once the caller confirms.

  • Freshdesk

    Helpdesk

    Find the caller’s open tickets, read a ticket’s status, and raise tickets or add private notes.

  • Xero

    Accounts · Read only

    Find the caller’s account, then read their outstanding balance, overdue invoices or an invoice’s status.

  • Slack

    Team alerts

    Post inbound-call and completed-call alerts to the channels your team already watches.

  • Microsoft Teams

    Team alerts

    Post inbound-call and completed-call cards to a channel or chat through a Teams Workflow.

  • n8n

    Automation

    Send call details to a workflow, or ask it a question mid-call and use its reply.

  • Zapier

    Automation

    Send call details, such as a callback request or call summary, to a Zap.

  • Make

    Automation

    Send call details to a scenario, or ask it a question mid-call and use its response.

  • Autocab Ghost

    Taxi dispatch

    Booking, status, tracking and ETA actions for taxi firms, with only the actions you choose.

  • Call Platform Maps

    Locations & travel

    Find addresses, calculate journeys and check whether a caller is inside your areas. Ready to use.

  • Your own API

    Developer

    Look up customers, jobs or bookings in your own system through a compatible HTTPS API, set up with you.

Apps are set up in Connector Studio on Call Platform. Some need a paid plan, an administrator’s approval or setup with the provider. Partner and dedicated platforms may offer a different selection. Product names are trademarks of their owners and identify compatible apps only.

AI Voice AgentsAnswer, recognise and book with your apps. AI outboundFollow up leads and keep the CRM current. Inbound platformUse app lookups inside your call flows.

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