A dedicated API.
Connect your website, CRM and internal tools to your estate. Use scoped credentials to work with the platform from your own software.
For resellers, MSPs & service providers
Your platform.
Your platform.
Your brand.
Your business.
Build your telecoms business on a dedicated CallPlatform estate. Full access, your own customer experience and a direct line to the people who build it.
One complete platform. No feature tiers.
Try your brand across the portal and appYour brand. At every level.Illustrative product tour
Dedicated resourcesDirect engineeringAgreed SLAs
More than an accountMake it
Make it
your own.
The whole platform. With your name on it.
More ways to run your platformOn your desk.
On your desk.
In your pocket. In your systems.
One estate, with the tools to build your own service around it.
CallPlatform Companion.
Manage Simple, Flexible and IVR services, check reports and update supported AI settings on the move. Review changes before saving.
Pulse handles your calls. Companion helps you manage the platform. App rollout is agreed with your estate setup.
Explore the Companion previewChoose the right starting point
An account with us.
An account with us.
Or a platform of your own.
Both run on CallPlatform. The difference is the control, independence and business you can build around it.
Swipe across to compare both options.
| What you get | A CallPlatform accountFor running your business calls | Your own platformFor building your own service |
|---|---|---|
| The platform | An account on JMB’s managed CallPlatform service. | A JMB-managed estate dedicated to your business. |
| Capacity & isolation | Use the capacity of the shared service. | Your own allocated resources, isolated from other customer estates. |
| Control | Manage your own numbers, users and services. | Full platform and admin portal access, with no feature tiers. |
| Brand & domain | Use the CallPlatform service and app. | Your brand at every account level, on your own domain. |
| Pulse app | CallPlatform Pulse for your configured users. | Your own branded, published app connected to your estate. |
| Dedicated API | Account-scoped API access where enabled. | A dedicated API endpoint for your estate, with scoped access for your own integrations. |
| Companion management app | Manage supported services with your account permissions. | Bring mobile management to your estate: numbers, routing, reports and AI settings. |
| Customers & billing | Run communications for your business. | Build customer and reseller accounts, packages, rates and billing. |
| Providers | Use JMB’s supported service arrangements. | Connect supported carriers, trunks, number ranges and SMS providers. |
| The relationship | Support for your account and services. | Agreed dedicated SLAs and direct engineering communication. |
Your network. Your choice.
Bring the relationships
Bring the relationships
you’ve already built.
Connect your supported carriers, SIP trunks and number providers. Keep your own number ranges and bring your SMS provider, while CallPlatform brings the services together.
- Call recording and storage capabilities.
- Queues, fax and flexible, area and time routing.
- Customer accounts, branding and billing tools.
- Your own providers for calls, numbers and SMS.
Your provider’s calls, numbers, trunks and messaging remain on your own agreements.
A few useful answers.
Does full access mean everything is free?
Full access means the platform features aren’t split into restricted tiers. Provider usage and separately supplied services still have their own charges. We make that clear in your agreement.
Which services are agreed separately?
AI agents, transcription, dynamic speech and Language Bridge usage, audio player licensing, and SMS supplied by JMB are separate services. Pulse and hosted calling arrangements are agreed with you. We’ll set out exactly what applies before launch.
Who looks after the platform?
JMB manages and operates your dedicated estate. You get full platform administration for your service and customers, with a direct engineering relationship and dedicated SLAs agreed for your requirements.
Can we have our own app in the stores?
Yes. We can brand and publish a Pulse app for your estate, rather than have your customers use the CallPlatform-branded app. Store accounts, approvals and rollout are agreed as part of your launch.
How do we get a proposal?
Tell us about your customers, services, providers and plans. We’ll work through the setup, migration and support with you, then put together a proposal. There’s no tier to choose.
Let’s build the platform behind your brand.
Bring your plans. We’ll bring the people who can help you make them happen.