MSPs and IT support firms
Add hosted telephony and AI Voice Agents to the services you already manage for your clients.
Partner programme
White-label
White-label
voice and AI.
Under your brand.
Resell hosted telephony, SIP trunks and AI Voice Agents to your customers. Your own packages and pricing, with rating and billing built in.
Who it’s for
Built for the channel.
For businesses that want to offer voice and AI to their own customers, under their own name.
Telecoms resellers and dealers
Sell hosted PBX, numbers and SIP trunks as your own service, with AI alongside.
AI and automation agencies
Put your agents on real business numbers, connected to the systems your clients use.
Telecoms brands and operators
Run a white-label voice platform of your own, on a dedicated estate managed by JMB.
What you can sellOne platform.
One platform.
Your name on it.
Everything here runs on Call Platform, so your customers get one connected service from you.
Hosted telephony
Hosted PBX for your customers: numbers, IVRs, queues, voicemail and recording, with call flows built in Flow Builder.
Explore the inbound platformSIP trunks and existing numbers
Existing numbers can point to Call Platform via SIP or be ported in. Connect supported SIP trunks and bring your own carrier.
AI Voice Agents
An AI receptionist that answers, qualifies, books and hands over to a person. Inbound calls and consent-based outbound campaigns, tested before they go live.
Explore AI Voice AgentsCall Intelligence and Call Protection
Call Intelligence adds transcript search, QA checklists and coaching suggestions that your team reviews. Call Protection flags potential risks during the opening of answered calls, with configured alerts that support human judgement and keep the call connected.
Pulse and Companion
Pulse brings business calls, team chat and availability to the phone, and Companion helps manage the platform on the move. Pulse is on the App Store and needs a Call Platform account and a configured Pulse device.
Explore PulseTwo ways to partnerResell on our platform.
Resell on our platform.
Or run your own.
Both run on Call Platform. The difference is how much of the platform you want to run as your own.
Sell under your own brand.
Start on Call Platform under your own brand. Set your own packages and pricing, and manage your customers’ accounts in one place.
- Your brand in front of your customers
- Your packages, rates and billing
- Resellers of your own, each with their own customers
Run a platform of your own.
A JMB-managed, single-tenant estate dedicated to your business, with full platform and admin access and no feature tiers.
- Your own brand and domain at every account level
- Your own published Pulse app, subject to agreed publishing arrangements
- Provider usage and optional services agreed separately
Billing and marginYour customers.
Your customers.
Your pricing.
Rating, billing and invoicing are built into the platform. You set the offer and you own the customer relationship.
- Build packages and rates for each customer account
- Rate calls and bill your customers from the platform
- Set commercial terms for resellers beneath you
- Your customers, your pricing, your relationship
Self-service prepay and top-ups describe JMB’s own service. We’ll confirm the billing options for your setup.
How it starts
Three steps to your first customers.
However you choose to partner, we start with a conversation.
Tell us what you sell today.
Your customers, your services and the providers you already work with.
See the platform and choose a route.
We show you Call Platform and agree whether a reseller account or your own platform fits.
Set up your brand and first customers.
We work through your brand, packages and first customer accounts with you.
A few useful answers.
Can we use our own carrier and numbers?
Yes. Existing numbers can point to Call Platform via SIP or be ported in. You can also connect supported carriers and SIP trunks, so your provider arrangements stay on your own agreements.
Can we move existing customers across?
Yes. Your customers can keep the numbers they already use, pointed to Call Platform via SIP or ported in. We’ll work through the setup and migration with you.
Can our resellers have resellers of their own?
Yes. A reseller can have resellers beneath it, each with their own customer accounts and rates.
Do AI Voice Agents tell callers they’re AI?
Yes. By default, agents introduce themselves as AI so callers know who they’re speaking to. You agree the route to a person, such as a transfer, a callback request or a message.
Should we start with a reseller account or our own platform?
A reseller account runs on JMB’s managed Call Platform service. Your own platform is a dedicated estate with full admin access, your own domain, a published app and a dedicated API. Tell us about your customers and plans and we’ll help you choose.
What does it cost?
That depends on your route, services and usage. We’ll set out setup, ongoing service and usage charges in a proposal before you start.
Partner enquiry
Let’s talk about
Let’s talk about
partnering.
Tell us what you sell today and how you’d like to work with us. Our partner team will come back to you.
Partner enquiries[email protected]