Voice agents _
Deploy autonomous voice agents that think, reason, and act. Map complex call logic, integrate natively with CRMs, and automate resolutions with sub-second latency.
Primary Method: Caller ID CLI matching
The Visual Brain.
Transition from static voice trees to context-aware conversation mapping. Our Visual Flowbuilder translates logic states directly into secure instruction sets, controlling how the LLM routes, validates, and processes incoming calls.
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Deterministic State Guardrails
Enforce mandatory data capture stages (e.g. tracking numbers or postcodes) before letting the agent proceed.
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Dynamic Intent-Based Routing
Map paths on the canvas using natural language conditions, and let the AI process and choose branching routes mid-conversation.
Sub-second Latency &
Expressive Speech.
Powered by Scribe v2 Turbo realtime transcribers and advanced conversational TTS engines. Our platform maintains sub-second conversational loops with handling for human interruptions.
Speculative Execution
Generates responses during pockets of silence before final turn confidence, reducing perceived latency.
Suggested Audio Tags
Influence style on v3 models using structural tags (e.g. whispering, excited, sighs, laughing).
The Integration Ecosystem
Provide your AI agents with standard API access. Connect live toolsets that resolve tasks in real-time mid-call.
HubSpot CRM Mutations
Verify identities with exact CLI matches. Authorize agents to dynamically query deal pipelines, append historical timeline notes, or instantiate support tickets.
Secure MCP Orchestration
Utilize Model Context Protocol (MCP) servers to expose private databases, private enterprise APIs, or complex validation scripts using granular API tokens.
OAuth Calendar Engines
Check availability via OAuth integrations with Google, Outlook, or iCloud. Enable room-booking limits, lead times, and automatic guest invites.
Contextual RAG & Override Controls
Upload PDFs, parse DOCX files, or index entire domains. Organise materials inside structured folders, and toggle **Exclusive Override Mode** on individual conversation nodes to constrain the model to selected documents.
Smart Caller Memory & Automation
Equip your AI agents with instant recall of returning callers, past inquiries, and historical context before the call even connects.
- 2026-05-18: Technical ticket regarding SIP setup raised. Status: Open.